For parents
Everything parents need in one place
Our policies, term dates and the questions we hear most often. If you cannot find what you need, just ask us.
Our policies
How we keep your child safe and happy
Full policy documents are available from the office. Ask us any time and we will share them with you.
- Safeguarding and child protection.
- Health, safety and illness.
- Food, allergies and healthy eating.
- Inclusion and support for additional needs.
- A secure building, with careful arrivals and collections.
- Working with parents, feedback and concerns.
Term dates and closures
When we are open
All year round
Monday to Friday, 7:30 to 18:00.
Bank holidays
We close on all bank holidays.
One week
We close for one week over the Christmas period.
Coming soon
Your full term dates will be added here. Send them over and we will pop them in.
Questions from parents
The things parents ask us most
What should my child bring?
A named bag with a spare set of clothes, and outdoor things for the garden. We provide lunch, so there is no need to pack food. Tell us about any allergies and we will take care of the rest.
Do you provide meals?
Yes. We cook a fresh lunch on site every day, and the menus change with the seasons. We cater for allergies and special diets.
How do you keep parents updated?
Your child has a named key person who shares how the day went at pick up, and keeps you posted on how they are settling and growing.
What are your staff ratios?
Our ratios are always better than the required minimum, so there is plenty of time and attention for every child. All staff are DBS checked and trained in paediatric first aid.
How do settling in sessions work?
We build up gently, at your child's pace. You can stay as long as you need, and settling in sessions are always free.
Still have a question?
We are always happy to help. Send us a message or give us a ring.